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Servicing, repairs and safety

Boiler Servicing Explained

An annual boiler service keeps your heating safe, efficient and reliable – and often keeps the manufacturer's warranty valid. Here's what to expect.

3 min read · Updated October 2026

Heating engineer servicing a wall-mounted gas boiler with its front cover removed in a kitchen

Why service a boiler?

A boiler burns gas in your home, so safety comes first. A service checks that the boiler is burning correctly, that the flue is sound and that the safety devices work. It also catches worn parts before they fail, which can save a winter breakdown.

Most manufacturers make annual servicing a condition of their warranty. Skipping it can leave you paying for repairs that would otherwise have been covered.

What happens during a service

Every engineer and manufacturer has its own checklist, but a typical gas boiler service includes:

  • A visual inspection of the boiler, pipework and flue
  • Checking the combustion with a flue gas analyser
  • Testing the gas pressure and flow
  • Checking the safety devices and controls
  • Inspecting and, where needed, cleaning key components
  • Checking the system pressure and expansion vessel
  • Recording the results in the service record

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Service or gas safety check?

A gas safety check confirms that gas appliances are safe to use. It's a legal requirement for landlords every year. A service goes further, maintaining the boiler so it keeps working well. Many engineers offer both in one visit.

How often and when to book

Once a year is the usual recommendation. Late summer and early autumn are ideal: the heating isn't in heavy use yet, and engineers aren't swamped with breakdowns.

Indicative UK prices for a standard gas boiler service are around £70–£130, depending on the area and the boiler. Some engineers offer discounts for booking a service with other work.

Common questions

Is a boiler service a legal requirement?

Not for homeowners. Landlords must arrange an annual gas safety check, which isn't the same as a service. Servicing is recommended for all boilers and often required by warranties.

How long does a boiler service take?

Usually somewhere between 30 minutes and an hour, depending on the boiler and what the engineer finds.

Can any plumber service a gas boiler?

Only an engineer on the Gas Safe Register can legally work on gas appliances. Check their ID card and the categories of work they're registered for.

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