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Boiler Fault Codes: What They Mean

When a modern boiler stops working, it usually shows a code. It's a clue to the problem – but codes differ between manufacturers.

3 min read · Updated October 2026

Boiler display showing fault code F28 next to a warning sign and the boiler manual

Codes vary by brand

There's no universal list. The same code can mean different things on different boilers, so always check your boiler's manual or the manufacturer's website for your exact model.

Common categories

Most fault codes relate to a few common areas:

  • Ignition or flame failure
  • Low water pressure
  • Overheating
  • Flue or fan problems
  • Frozen or blocked condensate pipe
  • Sensor or circuit board faults

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What you can safely do

Check the manual for user actions such as checking pressure or resetting once. Don't remove the casing or work on gas components. If the code returns, call a Gas Safe registered engineer and give them the make, model and code – it helps them bring the right parts.

Common questions

Can I keep resetting my boiler?

Once is fine. If it keeps locking out, stop and call an engineer.

Where do I find my boiler model?

Usually on a label on the front, underneath or inside the flap.

Do fault codes mean the boiler is unsafe?

Not always, but some faults are safety-related, so don't ignore them.

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