Before the day
To prepare:
- Clear the area around the boiler, meter and any cupboards involved
- Make sure there's parking or access for the engineer's van
- Clear a path through the house and to the loft if tanks are involved
- Plan for no heating or hot water for part of the day or longer
On the day
The engineer will protect floors, drain the system, remove the old boiler and fit the new one. Many clean the system and fit a filter. Then they connect the gas, water and flue, fill and test the system, and commission the boiler.
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The handover
Before leaving, the engineer should show you how to use the controls and check pressure, complete the Benchmark checklist, and explain the warranty registration. Keep the manual and paperwork together.
